Celebrating 50 years of dynamic growth and innovation, KAFKAS is redefining the customer service experience by introducing the Pick Up Point 24/7, a new and modern order collection solution that offers professionals greater speed, convenience, and flexibility.

What Is the KAFKAS Pick Up Point 24/7?

It is a self-service order collection point located within the premises of the KAFKAS store in Nikaia, at 220 Thivon Avenue, Agios Ioannis Rentis, 182 33. The service ensures fast and seamless order collection 24 hours a day, seven days a week, including public holidays, regardless of the size or dimensions of the materials included in the order.

Through this service, professionals can collect even large items, such as cable reels, cable trays, trunking, and other bulky materials.

A Simple and Efficient Process

• The professional places an order by email, Viber, telephone, or directly at the store and selects collection from the Nikaia Pick Up Point.
• The order may also include large items, such as cable reels, cable trays, trunking, and other bulky materials.
• The customer receives a unique access code on their mobile phone, allowing them to collect their order at any time of the day, including public holidays.
• By entering the unique code, the customer gains access to the specially designed Pick Up Point area within the store. LED light indicators then guide them directly to the location of their order, enabling immediate and convenient collection.

KAFKAS Pick Up Locker

KAFKAS is also launching its first privately operated Pick Up Locker at its Dafni store, located at 263 Vouliagmenis Avenue, Agios Dimitrios, Attica, 172 36. The service offers complete flexibility and immediate collection of smaller-sized materials, 24 hours a day, seven days a week.

Speed, Flexibility, Innovation

Celebrating 50 years of dynamic growth, KAFKAS continues to enhance the order collection experience and meet the needs of both professional and individual customers by offering innovative solutions based on customer-centricity, flexibility, and convenience.

With the aim of continuously improving the customer service experience, KAFKAS plans to gradually expand the following services to additional stores:

• Pick Up Point: for the 24/7 collection of large and bulky materials.
• Pick Up Locker: for the 24/7 collection of smaller-sized materials.

Through this expansion, KAFKAS will provide its customers with even more options for collecting their products easily and quickly, at any time and on any day that suits them.